Because every part we make is custom-manufactured for a specific vehicle and order, our returns process works differently than an off-the-shelf store. Here is exactly how it works.

Custom parts and returns

Custom-made parts cannot be restocked, so we do not accept returns for change of mind. In exchange, we put the risk on ourselves earlier in the process: fixed quotes before production, and fit-check prints on fitment-critical parts before the final article is made.

Fit guarantee

If a part we designed does not fit the vehicle specified in your order, contact us within 14 days of delivery with photos of the part on the vehicle. We will revise the model and reprint the part at no charge, or refund it if a correct fit cannot be achieved. This guarantee does not cover parts printed from customer-supplied CAD files or scans, where we manufacture to your geometry as provided.

Defects and workmanship

Parts with print defects — delamination, warping, or finishing flaws present on arrival — are replaced at no charge. Contact us within 14 days of delivery with photos.

Transit damage

Keep the packaging, photograph the damage, and contact us within 7 days of delivery. We will file the carrier claim and ship a replacement — you don't have to wait for the claim to settle.

What isn't covered

Damage from installation, modification, or use beyond the part's intended application
Wrong vehicle information supplied with the order
Normal wear over the life of the part

How to start a claim

Call (949) 773-8154 or use the contact form. Include your order details and photos. We respond to every claim personally — there's no ticket queue here.